[Herndon, VA, March 25, 2024] Sky Solutions is supporting the US Department of Health and Human Services (HHS) Office of the National Coordinator for Health IT (ONC) on a strategic and scalable implementation of ServiceNow for a component of HealthIT.gov. The work focuses on United States Core Data for Interoperability Plus (USCDI+).
USCDI+ is a service ONC provides to federal and industry partners to establish, harmonize, and advance the use of interoperable data element lists that extend beyond the core data in the USCDI to meet specific programmatic and/or use case requirements.
It began with a common goal of digital transformation
ONC launched the USCDI+ initiative in October 2021, to support the identification and establishment of domain or program-specific datasets that will operate as extensions to the existing USCDI. USCDI+ efforts for data set development for quality measurements and public health began with CMS and CDC, with additional partners continuing to join the effort.
Through Sky Solutions’ evaluation of requirements for USCDI+, our recommendation of the ServiceNow platform to build and maintain the data sets was selected as the right fit for workflow, reporting, and the service portal capabilities.
Rapid release deployment
ONC and Sky Solutions formed a dynamic team of industry experts in Health IT and ServiceNow to build the platform to support initial rollout of the public health domain data. We identified the ‘art of the possible’ and delivered on a 4-month timeline, inception-to-live build.
“We are honored to have been chosen by ONC for the USCDI+ collaboration tool platform as the agency aims to better serve its federal partners” said Slava Katz, Sky Solutions Executive Vice President and Health IT thought leader. “The ServiceNow platform paired with the capabilities of the App Engine and the Service Portal is a winning combination for the requirements of USCDI+.”
Robust features to accommodate interoperability needs
The USCDI+ application was built on ServiceNow Service Portal and is available at https://uscdiplus.healthit.gov/
We focused on delivering the following core features using the ServiceNow platform:
- Configure the review workflows & enable a user interface for data element submissions.
- Design the Service Portal for the public end-user to view USCDI+ dataset. Contributors to the data sets have a login to submit domain specific data. Reviewers within ONC administer the information.
- Tailor the ServiceNow unified data model to support the relationships between USCDI+ data class, elements & use cases.
- Use the data catalog to maintain the records with useful dashboards for program management.
Users also have submission access and the ability to comment on data elements, classes, & use cases.
USCDI+ plan for the future
Sky is supporting a standards-based approach to ensure data collected from electronic health records or other health IT systems is interoperable and ready for exchange with other entities.
As we proceed in agile sprints accompanied by Jira and Confluence project support, we are using ServiceNow to create and harmonize the datasets developed as part of the USCDI+ process. These datasets will eventually be shared with relevant standards development organizations (SDOs) to develop implementation guides for pilot in the industry.
Why Sky Solutions
Sky Solutions, an 8a certified small-disadvantaged business, has served as a catalyst for digital transformation for federal healthcare agencies, state Medicaid agencies, and commercial health insurance payers. We are a ServiceNow Premier partner, providing service provider hosting administration as well as consultative services.
A cornerstone of Sky Solutions’ capabilities, and one that underpins our healthcare modernization initiatives, is our expertise with human-centered design as a tool to understand what users need.
Sky Solutions is a Digital-First enablement partner that believes in using a human-centered approach to address the most complex and rapidly evolving business process challenges facing public, healthcare, life sciences, and financial services clients. Our capabilities include Low-Code / No-Code Development, Cloud Services, Digital Process Automation & Robotics Process Automation (DPA/RPA), Human Centered Design (HCD), Artificial Intelligence & Machine Learning Services (AI / ML), and Agile DevSecOps. Additionally, we’re partnered with several leading-edge Business Process Management (BPM), Automation, and Low-Code Platforms. For more information on how Sky Solutions is helping to enable the Digital-First enterprise, visit www.skysolutions.com. Follow Sky’s LinkedIn for news and updates.
PR Contact: marketing@skysolutions.com
