Transforming DMA Web Enterprise Business

Overview

Sky Solutions proudly spearheads a transformative partnership with the Department of Defense (DOD) Defense Media Activity (DMA), driving innovation, efficiency, and security in the DMA Web Enterprise Business program. With a mission to provide enterprise-level cloud services for nearly a thousand websites, Sky Solutions undertakes comprehensive development, maintenance, and security operations, ensuring seamless information sharing for over 9,000 internal users.

Goal

Sky Solutions plays a pivotal role in advancing the Department of Defense (DoD) Defense Media Activity (DMA) Web Enterprise Business program. The DMA-Web.mil services program, managed by DMA, operates on a robust enterprise-level cloud platform that currently hosts and manages content for numerous websites, with plans to scale significantly over the next five years. The goal is to ensure efficient information dissemination and seamless support for DMA’s internal users.

Challenge

To manage the growing number of websites currently under its purview and accommodate the thousands of new websites expected over the next five years, DMA required a scalable and secure infrastructure to efficiently manage and share information. Additionally, DMA must adhere to strict compliance requirements, including Section 508, WCAG, and ADA standards, while ensuring robust security measures aligned with ISO 27001, NIST, and the Risk Management Framework (RMF). Sky Solutions was entrusted with developing and maintaining DMA’s content management system to ensure scalability, security, and compliance.

Solutions

Sky Solutions provides comprehensive development, maintenance, security operations, and Operations & Maintenance (O&M) services. Using an application development factory approach, Sky Solutions applies industry best practices to develop and manage DMA’s content management system software and products. Employing a Human-Centered Design approach, the team ensures a user-centric experience by resolving software issues and maintaining compliance with Section 508, Web Content Accessibility Guidelines (WCAG), and the Americans with Disabilities Act.

Web Content Management System: In addition to its development efforts, Sky Solutions actively supports the ongoing maintenance of DMA’s content management system. By engaging stakeholders, Web Migration managers, and service desk teams, the team creates a strategic roadmap, prioritizes web portfolios, addresses O&M issues, and manages feature backlogs, ensuring the system’s continued effectiveness and alignment with DMA’s goals.

Security and Compliance: Beyond development, Sky Solutions excels in providing a fully operational Web Enterprise Business Operations Center, with a strong emphasis on security. This includes comprehensive security risk management, threat log reporting, code scanning, and continuous vulnerability assessments. Leveraging expertise in the Risk Management Framework (RMF), the team develops implementation plans, supports documentation, and ensures compliance with Identification and Authentication (IA) controls, maintaining the integrity of DMA’s digital environment.

Security Monitoring and Compliance: To further strengthen DMA’s security, Sky Solutions employs a robust security monitoring approach aligned with NIST Special Publication guidelines and RMF-based processes. Key components of this include continuous reviews and updates of security procedures, real-time monitoring of network activities, and ensuring the intrusion detection systems are up-to-date. By adhering to ISO 27001 and the Security Architecture Framework, Sky Solutions provides high-level security controls, conducts cybersecurity inspections, and contributes to the enhancement of DMA’s overall security architecture, ensuring a robust and compliant infrastructure.

Technologies/Methodologies

  • Web Content Management System (WCMS)
  • Human-Centered Design (HCD)
  • Section 508 and WCAG Compliance
  • Risk Management Framework (RMF)
  • Security Monitoring
  • ISO 27001
  • Intrusion Detection Systems (IDS)

Outcome

Sky Solutions’ efforts contribute significantly to DMA’s digital transformation, ensuring the seamless availability of information through streamlined websites, robust security measures, and strict adherence. Currently, DMA manages nearly 1,000 websites, with plans to expand to 3,000–5,000 sites over the next five years. To support this growth, Sky provides DMA with a scalable, secure infrastructure, managing information for over 9,000 users. The Human-Centered Design approach enhances user experiences, while the security operations center ensures the integrity, reliability, and ongoing security of DMA’s web enterprise.
Transforming DMA Web Enterprise Business