Pioneering a New Era of Interoperability in Healthcare

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Overview

The United States Core Data for Interoperability (USCDI) plays a pivotal role in enabling seamless, nationwide health information exchange by establishing standardized data classes and elements. However, implementing USCDI and its advanced counterpart, USCDI+, presents significant challenges for healthcare organizations. Legacy systems, cumbersome approval workflows, and limited transparency hinder data standardization, regulatory compliance, and interoperability.

To address these challenges, Sky Solutions partnered with the Office of the National Coordinator for Health Information Technology (ONC) to revolutionize the development of national interoperability standards. By leveraging ServiceNow’s cutting-edge low-code technology, Sky Solutions introduced streamlined workflows and innovative digital solutions that modernized healthcare data exchange processes.

Goal

The goal of this initiative is to enhance healthcare interoperability by streamlining workflows, modernizing approval processes, and fostering transparency among stakeholders. Sky Solutions focuses on simplifying data submissions, improving efficiency, and empowering healthcare organizations to meet regulatory requirements. By supporting the ongoing evolution of national standards, the effort aimed to drive better patient outcomes and advance the modernization of health information exchange.

Challenge

The United States Core Data for Interoperability (USCDI) is a standardized set of health data classes and elements for nationwide, interoperable health information exchange. It establishes a baseline of commonly exchanged data across care settings for various uses.

Implementing USCDI and USCDI+ poses challenges for healthcare organizations due to siloed legacy systems, complex approval workflows, and transparency issues. These factors impact data standardization, regulatory compliance, and interoperability. A more agile, transparent approach was needed to enhance healthcare interoperability through refined national standards for seamless data exchange.

Solutions

Sky Solutions partners with the Office of the National Coordinator for Health Information Technology (ONC) to establish a new model for national interoperability standards, enabling seamless collaboration and secure information sharing across healthcare communities. By leveraging ServiceNow’s advanced digital workflows and working closely with regulatory bodies, Sky Solutions streamlines the development and approval process for the U.S. Core Data for Interoperability (USCDI+), driving the modernization of healthcare information exchange.

Solution highlights include:
Transforming workflows: Utilizing ServiceNow’s App Engine and low-code capabilities to enhance USCDI+ standard development
Reengineering ONC processes: Improving efficiency by streamlining existing workflows
Simplifying submissions & approvals: Making the process for data elements and classes more efficient
Providing Continuous development support: Facilitating the ongoing evolution of national healthcare standards

Technologies/Methodologies

  • ServiceNow
  • Low-code/No-Code development
  • Flow Designer and UI Builder
  • Integration Hub
  • ServiceNow Managed Services 
  • Scalable Cloud Infrastructure

Outcome

Sky’s solution not only streamlined the submission, review, and approval processes but also enhanced collaboration and efficiency among federal healthcare stakeholders. The Solution:
  • Increases transparency and public input in healthcare standards
  • Scales to handle higher submissions and integrates with ONC systems
  • Simplifies submissions via the ServiceNow Service Portal
  • Cuts IT costs, freeing staff for strategic tasks
  • Strengthens ONC's leadership in healthcare interoperability
Pioneering a New Era of Interoperability in Healthcare
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